Account Issues — Sorcery School Help Center

Account Issues

How do I find my Wizard ID?

Click on the Settings button (appears as a Gear ⚙️) in the bottom-left corner of your screenYour Wizard ID is displayed at th...
I can't log into the game. What should I do?

Please check if you are connected to a network with a stable connection. We recommend that you use Wi-Fi if you aren't able to connect ...
What should I do if the game is disconnected?

In case your game is disconnected, here are a few things you can do first:Check if you are connected to a network with a stable connection (...
Why can't I play Sorcery School on my device?

In case you can't play Sorcery School on your device, here are several things you can do:Check if you've successfully logged into the game (...
How can I keep my account safe?

Here are a few suggestions for keeping your account safe:1. Never share your account info with anyoneWhen someone has access to your account...

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