I transferred my apps and data while setting up my new phone.

If you restored your old phone up while setting up your new device, there is a good chance your progress in the game is already recovered. 

More info on how to restore backups can be found here: 
- For Android: https://support.google.com/android/answer/2819582?hl=en
- For iOS: https://support.apple.com/en-us/118105


I haven't recovered my game progress on my new phone. What can I do?

Please follow these steps to recover your game progress on your new device.

1) On your previous phone

The first step is to ensure you have saved your progress on your previous phone. To do so:

  • Click on the Gear icon ⚙️ in the bottom-left corner of your screen to access the Settings section.
  • Click on the "Save your progress" button.
  • Log in with an account of your choice (Facebook, Apple, or Google).
  • Fully close your Sorcery School app and wait for 4-5 minutes.

2) On your new phone

The second step is to recover the progress saved on your old phone on your new phone.

First of all, please check the clock time on your device. The time should be in sync with the current time in your time zone.


Then, please follow the steps here:

  • Uninstall and then reinstall Sorcery School on your new device.
  •  Launch the Sorcery School app, accept the Terms & Agreement popup, and wait until you see Ivy the Fairy in the Cage and the Settings button appear in the top-right corner.
  •  Once the Ivy in the Cage scene appears (see attachment for reference), tap the Settings button (⚙️) > Restore Save > Sign in with your Google ID that's associated with your game progression.

Note: If you have already passed the screen with the Fairy in the cage, go through the tutorial of the game until you see the Gear icon ⚙️ in the top right corner of the map. Then: 

  • Click on the Gear icon ⚙️ in the bottom-left corner of your screen to access the Settings section.
  • Click on the "Save your progress" button.
  • Log in with the account (Facebook, Apple, or Google) used on your previous phone to save your progress.
  • Ivy the Fairy will ask you to choose between your previous save or the game you are playing right now.
  • Choose your previous save, and you're all set up!