Don't worry, here's what you can do:

  1. Secure an email for account recovery

    You will need a valid email address to successfully recover your account.

    Be sure you have access to an email address that you can use for logging into your game account.

    /!\ Please use an email address that is not already connected to your Wizard ID.  If your lost account is connected to a Wizard ID, you might be able to recover it on your own.

  2. Contact Us

    Once you've got yourself an email to connect your game account to, please contact us to initiate the process of recovering your account & getting your game progress back!